Below are details on how to configure the most popular email clients for Virgin Media email. I've listed the important information first for those who know how to configure your email client.

 

If your email address ends with @virgin.net:

Protocol: POP3

Incoming Mail Server = pop.virgin.net

Outgoing Mail Server = smtp.virgin.net

 

If your email address ends with @virginmedia.com:

Protocol: POP3

Incoming Mail Server = pop3.virginmedia.com

Outgoing Mail Server = smtp.virginmedia.com

 

Both virgin.net & virginmedia.com

 

My outgoing server (SMTP) requires authentication: enabled
Use same settings as my incoming mail server: enabled

 
Advanced tab

Incoming server (POP3): 995
This server requires a secure connection (SSL) enabled
Outgoing server (SMTP): 465 or 25
This server requires a secure connection (SSL) enabled
Server Timeouts (Greater than 1 minute, 5 is recommend)

Setup Instructions

 

1. Open Outlook or Outlook Express.
2. Click the Tools menu, and select Accounts...
3. Click Add, and then click Mail...
   
   
   
4. Enter your name in the Display name: field, and click Next.
   
   
   
5. Enter your full Virgin Media Mail email address (username@ntlworld.com, username@blueyonder.co.uk, username@virgin.net or username@virginmedia.com, depending on your email address) in the Email address: field, and click Next.
   
   
   
6. Enter pop3.ntlworld.com, pop3.blueyonder.co.uk, pop.virgin.net or pop3.virginmedia.com, depending on your email address in the Incoming mail (POP3, IMAP or HTTP) server: field. Enter smtp.ntlworld.com, smtp.blueyonder.co.uk, smtp.virgin.net or smtp.virginmedia.com, depending on your email address in the Outgoing mail (SMTP) server: field.
   
   
   
7. Click Next.
8. Enter your Virgin Media Mail username (including '@ntlworld.com', '@blueyonder.co.uk', '@virgin.net' or '@virginmedia.com', depending on your email address) in the Account name: field. Enter your Virgin Media Mail password in the Password: field, and click Next.
   
   
   
9. Click Finish.
10. Highlight pop3.ntlworld.com, pop3.blueyonder.co.uk, pop.virgin.net or pop3.virginmedia.com, depending on your email address under Account, and click Properties.
    
    
    
11. Click the Advanced tab.

1. Fill in the following information:*
2. Check the box next to This server requires a secure connection (SSL) under Outgoing Mail (SMTP).

• Enter 465 in the Outgoing mail (SMTP): field.
• Under Outgoing Mail (SMTP), check the box next to This server requires a secure connection (SSL).
• Under Incoming mail (POP3), check the box next to This server requires a secure connection (SSL). The port will change to 995.
  
  
  

1. *The order of Outgoing and Incoming mail server fields varies by version. Make sure you enter the correct information in each field.
2. Return to the Servers tab, and check the box next to My server requires authentication.
   
   
   
3. Click OK.

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