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Save password setting not retained
When you connect to your Internet service provider (ISP) to retrieve messages from a Post Office Protocol 3 (POP3) server, your password is not retained even though you chose to save the password. Attempts to reenter the correct password fail to resolve the behavior.
This behavior occurs if the registry contains incorrect information for the Protected Storage System Provider subkey for the user account.
The following resolution should not be used unless all other relevant password troubleshooting has been tried.
To resolve this behavior, remove the user account information from the Protected Storage System Provider subkey. Then, reenter your password options. To do this, follow the steps for your operating system. Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
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Microsoft Windows 2000
Microsoft Windows XP